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Logistics: Top 5 FAQS

Business needs logistics. For logistics to work, you must take into consideration several factors. 

When it comes to our logistics services, there are some questions that get asked more than others and we thought we’d publish our top 5 frequently asked questions, hopefully answering some of your need-to-know questions about our service.

Where do you deliver to?

Here at KT ALB Transport, we are proud to offer our services nationwide across the UK. Our collection services can be arranged to collect from anywhere in the UK within an hour, while we are also able to deliver anywhere in the UK with same-day service.

How quickly can my goods be delivered?

No matter how fast you need your goods to be delivered, our professional and efficient service will do the utmost to provide prompt delivery. We offer an urgent delivery service that offers last-minute, same-day delivery of your items from A to B, nationwide. This service is available for all sized assignments, from small parcels or packages to a full articulated load. We also offer dedicated next day, overnight deliveries and even scheduled or specific timed delivery slots.

How do I place an order?

We make it as easy as possible for our customers to place an order at any time of day. If you prefer the convenience of making a phone call, we can be contacted 24/7 on 01793 626 050. You can also send us an email to and our dedicated, responsive team will get back to you. Alternatively head over to our website, fill out the contact form to request a callback.

Do your delivery services extend to installation and removals?

Yes, we offer specialist installation and removals services, as well as a business relocation service that includes specialist removals. The specialist installations service comes as a standard for all of our deliveries. We make it our priority to go above and beyond your expectations, ensuring that not only are your items delivered to the required location but installed quickly and efficiently too. If you are undergoing a business relocation, we can provide our thorough specialist removal service to ensure the most seamless transition possible.

What specialist delivery options are there?

If your business requires a White Glove service, expect to receive a first-class service all the way from start to finish, ensuring that you and the recipient are left satisfied and content. We pride ourselves on our A* rating and we know customers can trust us to go to great lengths for the ultimate customer satisfaction.

As white-glove service needs special care and attention, we will require you to complete an initial survey, so we have all the information we need to complete the assignment to the highest quality. It will help us source the right equipment and team to carry out the task. Whether you need to deliver expensive and fragile items, carry out a full business relocation and specialist installation to the highest floor of a building, you can rest assured that our team can handle the demands, delivering your consignment to the required location. 

As part of our initial survey for our white-glove service, we will be asking you for contact details for all the sites that we will be visiting on the day of the assignment. This way, we will be able to proactively manage the task from start to finish, along with proper guidance from your appointed staff along the way. 

On the day of the assignment, our account managers, fittings team and specialist installation team will communicate with all parties, providing you with timely updates along the journey, ensuring that a streamlined delivery service is being provided to you, along with accurate timings that will ultimately lead to the completion of the job with 100% customer satisfaction!

We also offer urgent or last-minute deliveries from bulk pallet deliveries to small dedicated deliveries that need to be collected anywhere in the UK. All you need to do is call our team of dedicated account managers. We will immediately book the vehicle that is required for your consignment and have it collected within an hour and delivered directly to the required location. 

Aside from accepting last-minute and same-day requests from customers, we also cater to pre-booked same-day deliveries for your convenience. These requests will be allocated with the specific collection and delivery slots. 

We have invested in a wide range of vehicles to fulfil our client’s needs. Our fleet includes artic curtainsides, 18-ton curtainsides, 7.5-ton curtainsides, Luton curtainsides, LWB vans and small vans. Because of our fleet, we are able to accept any urgent requests, no matter how big the consignment is, what type of vehicle is required and how far it is from you. 

To make dedicated deliveries possible, we internally manage all transportation requests and give clients updates on what will happen throughout the journey like no other logistics company would. Our highly dedicated team will also swiftly respond to any enquiries, request for quotations and arrange a driver to transport your goods as fast as we can. 

Our dedicated delivery team will not only offer you a reliable service. We make sure it is a direct, first-class, door to door, point to point service which is also capable of transporting 1 to 26,000 kg of goods and tail lifted if needed. 

We have an extremely professional 2 Man Team that can assist you with a one-off or bespoke project contract that is tailored to your business. So if you are planning to move oversized, sensitive or awkward items, we can take such requests and deliver it to any part in the UK. 

We are widely capable of moving or relocating large printing presses, safes, furniture, sports and fitness equipment, vending machines, office equipment, machinery, industrial and office printers, server units, cookers, outdoor furniture, AC units and many more.  

If you want to know more about our logistics services, we are available 24/7 to respond to your requests or provide you with an accurate quote. Get in touch with us today and experience urgent, dedicated and professional service that you deserve!

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